View source for Terminal not communicating over IP/Wireless

'''Step 1.  Verify Internet and restart Wireless Local Area Network (WLAN) on Terminal'''
*If WIFI, check if router has internet connectivity with another device, try to connect to the internet and opening a website 
*If Router has internet, click on settings then click on WLAN
*Turn WLAN off and then back on and try again to connect.  If not


'''Step 2. Reset the WLAN'''
*Click on your network from the WLAN screen and click on Forget
*Rejoin the network and put the password again for the network and try again, If still no connection


'''Step3. Run diagnostic Self Check'''
*From main terminal screen click on Settings 
*Click on Self Check
*Click on Network
*Click on Wifi Network to run test
*Click on test Wifi 
*Result will display
*If still not connected to the network, contact Level 2 support desk to determine if to RMA the terminal