Difference between revisions of "Please Enter Requested Information In Setup"
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| − | + | There are required otions missing from the setup menu. | |
| − | There are required otions missing from setup. | ||
'''1.''' Log into QuickBooks as admin user. Go to Company > CHARGE Anywhere > Setup. (Clicking Ok to the error message will open Setup as well.) | '''1.''' Log into QuickBooks as admin user. Go to Company > CHARGE Anywhere > Setup. (Clicking Ok to the error message will open Setup as well.) | ||
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*If not, fill in the appropriate fields and click Register. This information was included in your activation email. | *If not, fill in the appropriate fields and click Register. This information was included in your activation email. | ||
| − | '''3 | + | '''3.''' Click on the Default Info tab. Are the <u>[[Customer Name]]</u>, <u>[[Bank Account]]</u>, <u>[[Accounts Receivable Account]]</u> and <u>Credit Memo Item</u> feilds filled in? |
| − | *If not, select an option for the empty field(s). | + | *If not, select an option for the empty field(s). ''(If Bank Account was the only missing field and was previously filled in, this error occured because a non-admin user accessed the Setup menu.)'' |
| − | '''4.''' Do you have Create Sales Receipt selected for either option in Default Info tab? | + | '''4.''' Do you have <u>Create Sales Receipt</u> selected for either option in Default Info tab? |
*If so, ensure to select a <u>Sales Receipt Item</u> and <u>Sales Receipt Tip Item</u>. | *If so, ensure to select a <u>Sales Receipt Item</u> and <u>Sales Receipt Tip Item</u>. | ||
'''5.''' Click Ok to Setup. Go to Company > CHARGE Anywhere > QuickSale. If QuickSale screen opens, the error has been resolved. | '''5.''' Click Ok to Setup. Go to Company > CHARGE Anywhere > QuickSale. If QuickSale screen opens, the error has been resolved. | ||
Latest revision as of 13:10, 17 September 2012
There are required otions missing from the setup menu.
1. Log into QuickBooks as admin user. Go to Company > CHARGE Anywhere > Setup. (Clicking Ok to the error message will open Setup as well.)
2. On the Account Info tab, ensure that the Software License, Phone Number and Company ID are filled in and shaded gray.
- If not, fill in the appropriate fields and click Register. This information was included in your activation email.
3. Click on the Default Info tab. Are the Customer Name, Bank Account, Accounts Receivable Account and Credit Memo Item feilds filled in?
- If not, select an option for the empty field(s). (If Bank Account was the only missing field and was previously filled in, this error occured because a non-admin user accessed the Setup menu.)
4. Do you have Create Sales Receipt selected for either option in Default Info tab?
- If so, ensure to select a Sales Receipt Item and Sales Receipt Tip Item.
5. Click Ok to Setup. Go to Company > CHARGE Anywhere > QuickSale. If QuickSale screen opens, the error has been resolved.
