Processing Gift Cards in Web Terminal

Instructions

Web Terminal - Prepaid/GiftCard

1. To process a Gift Card transaction, click Virtual Terminal from the menu bar at the top of the screen. Then select Web Terminal and click the ACH tab.

2. Select the appropriate transaction type, enter all transaction data, and press Process Transaction.

3. The response will display on the screen.

Transaction Types

Charge: Debits the customer’s prepaid/ gift card, leaving the customer with a lower available balance.

Refund: Initiate a credit to a customer's prepaid/gift card.

Activate: Allows a card to be used for transactions going forward

Add Value: Increases the available balance on an gift/loyalty card.

Deactivate: Stops transactions from being processed on that card going forward

Balance Inquiry: Allows you to check the available balance on a card.

Field Descriptions

* Devices: If you have multiple devices on your account, you will need to select a device to associate with the transaction.

* Transaction type: Charge (default), Refund, Activate, Add Value, Deactivate or Balance Inquiry

Customers: You may choose a customer from your customer database.

* Card Number: Enter or swipe the gift card. (To swipe, click the card reader icon to the left. Internet Explorer only)

* CVV: 3 digit code on the back of Visa/MasterCard or 4 digit code on the front of American Express. *Set CVV Indicator to Enter CVV

Clerk # & Invoice #: Clerk # identifies the user (clerk) associated with the sale. Invoice # identifies the invoice associated with the sale.

* Amount: Enter the amount of the transaction.

Tax: Enter a tax amount.

*Required Field