Updates not received by QuickSale Q1-Q2

If updates are being pushed through STEM platform to the terminal however, they are not received, please follow the steps below:

• From the main screen of the terminal tap on QuickSale
• Tap on Configuration
• Tap on Maintenance
• Tap on Unregister
  • If you received an error "Device not configured/Registered" or "Not such active Software License Key" then app data needs to be clear (Follow Clearing Quicksale app data)
• Once Software License key has been successfully released go back to main terminal screen and tap on QuickSale
• The QuickSale app will launch requesting the Software License Key and business phone number
• Enter Software License Key and business phone number, you will then get a pop Application successfully registered"
• Next the user profile screen will come up
• Create a password and confirm it, it needs to have a lowercase letter, a uppercase letter, a number and least 8 characters long. Do not use sequential letters or number and do not repeat same letter, character or number more that twice in password
• Enter a valid email address you have access to and create a security question and provide the answer.
• Once you save the user profile the QuickSale will run the RKI and once completed you can now push the updates to the QuickSale Terminal

• • To clear the QuickSale app data tap on Settings
  • Scroll down to About POS
  • The click on POS Configuration
  • Tap on Administrator login, contact ISO for Administrator password
  • Once the Administrator password has been entered, go back to main settings menu
  • Tap on Apps
  • Look for QuickSale and tap on it
  • Tap on Storage
  • Tap on Clear data and confirm it
  • At that point you will be able to go back to main terminal screen
  • Tap on QuickSale, it will prompt you to enter Software License Key and phone number to register QuickSale app, then complete user profile