Difference between revisions of "Android"
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'''Credit''' - You can process both swiped and keyed transactions within the mobile payment app. (To swipe transactions, a compatible card reader will be need to be configured. See [[Peripheral Help]] | '''Credit''' - You can process both swiped and keyed transactions within the mobile payment app. (To swipe transactions, a compatible card reader will be need to be configured. See [[Peripheral Help]] | ||
| − | *'''Sale''' - You can swipe a card to have the card information populate in the Sale screen or manually key the card information. Enter the transaction amount and press Send. The transaction will process within 3-5 seconds and display or print the transaction response. All approved sales are automatically batched by CHARGE Anywhere at the end of the business day and sent to your processor for funding. (Tip: A swiped Credit Sale can easily be initiated by swiping on the main screen of the app) | + | *'''Sale''' - You can swipe a card to have the card information populate in the Sale screen or manually key the card information. Enter the transaction amount and press Send. The transaction will process within 3-5 seconds and display or print the transaction response. All approved sales are automatically batched by CHARGE Anywhere at the end of the business day and sent to your processor for funding. ''(Tip: A swiped Credit Sale can easily be initiated by swiping on the main screen of the app)'' |
*'''Auth Only''' - An auth only transaction will only issue a hold on the customer's card until it is forced (captured). Only when it is forced, will you be funded for the transaction. You can swipe a card to have the card information populate in the Auth Only screen or manually key the card information. The transaction will process within 3-5 seconds and display or print the transaction response. If approved, the approval code will be needed to perform a manual Force (capture). "Auth Only" transactions are stored within the ''Logs'' of the app for an easy Force. (See instructions for ''Force'' below) | *'''Auth Only''' - An auth only transaction will only issue a hold on the customer's card until it is forced (captured). Only when it is forced, will you be funded for the transaction. You can swipe a card to have the card information populate in the Auth Only screen or manually key the card information. The transaction will process within 3-5 seconds and display or print the transaction response. If approved, the approval code will be needed to perform a manual Force (capture). "Auth Only" transactions are stored within the ''Logs'' of the app for an easy Force. (See instructions for ''Force'' below) | ||
| − | *'''Force (Capture)''' - A force will claim a pending authorization from a previously processed ''Auth Only'' or Voice Authorized transaction. You will need the approval code issued during that transaction in order to manually force. Swipe a card to have the card information populate in the Force screen or manually key the card information and input the associated approval code. The transaction will process within 3-5 seconds and display or print the transaction response. (Tip: If the previous Auth Only was run from the mobile app, it can be easily forced via Logs > Auth Only Transactions.) | + | *'''Force (Capture)''' - A force will claim a pending authorization from a previously processed ''Auth Only'' or Voice Authorized transaction. You will need the approval code issued during that transaction in order to manually force. Swipe a card to have the card information populate in the Force screen or manually key the card information and input the associated approval code. The transaction will process within 3-5 seconds and display or print the transaction response. ''(Tip: If the previous Auth Only was run from the mobile app, it can be easily forced via Logs > Auth Only Transactions.)'' |
*'''Return''' - A return will initiate a credit to a customer's credit card. You can swipe a card to have the card information populate in the Sale screen or manually key the card information. Enter the transaction amount and press Send. The transaction will process within 3-5 seconds and display or print the transaction response. | *'''Return''' - A return will initiate a credit to a customer's credit card. You can swipe a card to have the card information populate in the Sale screen or manually key the card information. Enter the transaction amount and press Send. The transaction will process within 3-5 seconds and display or print the transaction response. | ||
| − | * | + | *'''Void''' - Enter the Transaction ID you wish to void. A transaction can only be voided if the batch has not been closed yet (generally the same day of the transaction). Voiding a transaction will remove the transaction from the batch. Depending on the processor and the bank, a hold may remain on the customer's card for a few business days before the hold is released. ''(Tip: A transaction can also be voided via Logs > Current Day Logs.)'' |
| − | |||
'''Gift/Loyalty''' - | '''Gift/Loyalty''' - | ||
Revision as of 07:45, 14 June 2012
Contents
Overview
Getting Started
1. Download the CHARGE Anywhere Payment App from the Google Play Store.
- You can click the following link to obtain the download - https://www.chargeanywhere.com/Downloads/android.html
- or go to the Play Store from your phone/tablet and search for CHARGE Anywhere.
2. Enter the Software License Key and Phone Number provided in your CHARGE Anywhere Welcome Email or Text Message.
3. Create a password and sign in with the default username, Owner
4. To configure a peripheral card reader and/or printer, see Peripheral Help.
Processing Transactions
Menu Options
Transactions
Cash - You can record your cash sales and refunds within the mobile payment app. The transaction details are accessible within your Transaction Logs for 4 days. If you are signed up for the cash services with CHARGE Anywhere, the transactions are accessible for 48 months via the online Transaction Manager.
Check - You can record your check sales within the mobile payment app. The transaction details are accessible within your Transaction Logs for 4 days. If you are signed up for the cash services with CHARGE Anywhere, the transactions are accessible for 48 months via the online Transaction Manager. (Only ACH/eCheck transactions will initiate transferral of funds, therefore Check transactions will be listed under the Cash tab in Transaction Manager.)
Credit - You can process both swiped and keyed transactions within the mobile payment app. (To swipe transactions, a compatible card reader will be need to be configured. See Peripheral Help
- Sale - You can swipe a card to have the card information populate in the Sale screen or manually key the card information. Enter the transaction amount and press Send. The transaction will process within 3-5 seconds and display or print the transaction response. All approved sales are automatically batched by CHARGE Anywhere at the end of the business day and sent to your processor for funding. (Tip: A swiped Credit Sale can easily be initiated by swiping on the main screen of the app)
- Auth Only - An auth only transaction will only issue a hold on the customer's card until it is forced (captured). Only when it is forced, will you be funded for the transaction. You can swipe a card to have the card information populate in the Auth Only screen or manually key the card information. The transaction will process within 3-5 seconds and display or print the transaction response. If approved, the approval code will be needed to perform a manual Force (capture). "Auth Only" transactions are stored within the Logs of the app for an easy Force. (See instructions for Force below)
- Force (Capture) - A force will claim a pending authorization from a previously processed Auth Only or Voice Authorized transaction. You will need the approval code issued during that transaction in order to manually force. Swipe a card to have the card information populate in the Force screen or manually key the card information and input the associated approval code. The transaction will process within 3-5 seconds and display or print the transaction response. (Tip: If the previous Auth Only was run from the mobile app, it can be easily forced via Logs > Auth Only Transactions.)
- Return - A return will initiate a credit to a customer's credit card. You can swipe a card to have the card information populate in the Sale screen or manually key the card information. Enter the transaction amount and press Send. The transaction will process within 3-5 seconds and display or print the transaction response.
- Void - Enter the Transaction ID you wish to void. A transaction can only be voided if the batch has not been closed yet (generally the same day of the transaction). Voiding a transaction will remove the transaction from the batch. Depending on the processor and the bank, a hold may remain on the customer's card for a few business days before the hold is released. (Tip: A transaction can also be voided via Logs > Current Day Logs.)
Gift/Loyalty -
ACH/eCheck
Reports
Report Options
Logs
Current Day Logs
Archives
Offline Transactions
Failed Offline Transactions
Auth Only Transactions
Config
Feature Options
Add Features/Options
Get Hardware
Refresh Services
Setup
Optional Prompts
Transaction Settings
Peripheral Devices
Receipt Options
Advanced
Security
Fraud Control
User Management
Halo
Support
Supported Processors
Help Desk Info
Card Type Info
FAQ
Send Log
About
Maintenance
Rotate Keys
Rotate Logs
Unregister
Review Trace
Review Login Trace
View GPS Data
Pending Uploads
