Difference between revisions of "W415"
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'''Your security questions have not been set. If you are unable to log in, please have a user with manager permissions update your password.''' | '''Your security questions have not been set. If you are unable to log in, please have a user with manager permissions update your password.''' | ||
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| + | This error will occur if a new user tries the Forgot Password option before setting up security questions. The password for the user was created along with the username. If that password is unrecoverable, a user with "Edit User" permissions will need to update the password: | ||
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| + | :'''1.''' [http://kb.chargeanywhere.com/index.php/File:CAFWmenu.png Right click the CHARGE Anywhere icon in the notification section of your taskbar]to view the QuickSale for Windows menu. Select User Management. | ||
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| + | :'''2.''' Select the username and click Edit User. Change the password and confirm it. | ||
Latest revision as of 10:10, 21 July 2012
Your security questions have not been set. If you are unable to log in, please have a user with manager permissions update your password.
This error will occur if a new user tries the Forgot Password option before setting up security questions. The password for the user was created along with the username. If that password is unrecoverable, a user with "Edit User" permissions will need to update the password:
- 1. Right click the CHARGE Anywhere icon in the notification section of your taskbarto view the QuickSale for Windows menu. Select User Management.
- 2. Select the username and click Edit User. Change the password and confirm it.
