Could not send Email Bill Presentment

This message will appear if the Charge Anywhere application is not able to make a connection to your Email provider to send the receipt

Correcting this issue can be accomplished using the following steps.

1. Make sure you are logged into QuickBooks as an Admin user and go to Charge Anywhere in your company drop down menu. Choose Setup from the Charge Anywhere menu

2. On the setup screen click on the tab for Email.

3. Click the button for Custom settings and fill out all the required information. You may need to contact your IT Administrator or Email provider in order to get the proper values.