Difference between revisions of "Could not send Email Bill Presentment"
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| + | '''4.''' Once you have the required information filled in click on the Charge Anywhere in your Company drop down and choose Print Receipt. Click on Retrieve credit card receipts and then check the box next to the transaction you need to send the email for. | ||
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| + | '''5.''' Click on Email to send the receipt. | ||
Revision as of 13:05, 13 March 2017
This message will appear if the Charge Anywhere application is not able to make a connection to your Email provider to send the receipt
Correcting this issue can be accomplished using the following steps.
1. Make sure you are logged into QuickBooks as an Admin user and go to Charge Anywhere in your company drop down menu. Choose Setup from the Charge Anywhere menu
2. On the setup screen click on the tab for Email.
3. Click the button for Custom settings and fill out all the required information. You may need to contact your IT Administrator or Email provider in order to get the proper values.
4. Once you have the required information filled in click on the Charge Anywhere in your Company drop down and choose Print Receipt. Click on Retrieve credit card receipts and then check the box next to the transaction you need to send the email for.
5. Click on Email to send the receipt.
