Difference between revisions of "Unimag Reader Doesn't Connect"
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If your device meets the requirements on the compatibility list you can use the following steps to troubleshoot the connection | If your device meets the requirements on the compatibility list you can use the following steps to troubleshoot the connection | ||
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| + | <gallery widths=190px heights=200px perrow=5> | ||
| + | File:Unimag Search.png| '''1. In your app store search for Unimag''' | ||
| + | File:Unimag Install.png| '''2. Download and Install the ID Tech UniMag Demo''' | ||
| + | File:Unimag Select.png| '''3. Connect the reader and launch the application. When the screen comes up to select a reader choose UnimagII''' | ||
| + | File:Androidsigcap.PNG| '''4. Customer signs screen and presses Submit''' | ||
| + | </gallery> | ||
Revision as of 10:48, 15 March 2017
This message will appear if the Unimag Audio Jack Reader is not compatible with your Android device or if there is a problem making a connection.
First you will need to make sure the Android device you are using is on the manufacturers Compatibility List When looking up your device please choose the Unimag II option from the tabs
The model needs to be listed and it must be running a firmware at or below what is listed on the site. If you are running Android firmware higher than what is listed the device may not be able to work
If your device meets the requirements on the compatibility list you can use the following steps to troubleshoot the connection
1. In your app store search for Unimag
2. Download and Install the ID Tech UniMag Demo
3. Connect the reader and launch the application. When the screen comes up to select a reader choose UnimagII
4. Customer signs screen and presses Submit
