Difference between revisions of "Failed Bill Presentments"
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(Created page with "''Failed Bill Presentments'' will display all bill presentment forms that have not been emailed successfully. '''1.''' Go to Company > CHARGE Anywhere > Pending Transactions > ...") |
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Latest revision as of 10:52, 27 August 2012
Failed Bill Presentments will display all bill presentment forms that have not been emailed successfully.
1. Go to Company > CHARGE Anywhere > Pending Transactions > Failed Bill Presentments.
2. Highlight the bill presentment you would like to send and press Process.
3. A dialog screen will appear with results of the retry. If payment application is still unable to process the bill presentment. Recreate the bill presentment and dismiss the failed bill presentment.
4. To delete a failed bill presentment. Double click the failed bill presentment and set the transactionm status to dismissed. Highlight the failed bill presentment and press Process once status is set to dismissed.
