Difference between revisions of "Please enter requested information in Setup"
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'''3.''' Make sure the '''Customer Name''', '''Bank Account''', '''Accounts Receivable''', and '''Credit Memo Item''' fields are all filled in. Press OK to save the changes | '''3.''' Make sure the '''Customer Name''', '''Bank Account''', '''Accounts Receivable''', and '''Credit Memo Item''' fields are all filled in. Press OK to save the changes | ||
[[File:Missing Bank.PNG|thumb|right|270px]] | [[File:Missing Bank.PNG|thumb|right|270px]] | ||
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| + | '''4.''' The Admin User can now log out and a regular user will be able to use the Charge Anywhere application again | ||
Revision as of 08:14, 8 March 2017
Please enter requested information in Setup is an error that typically occurs when a Non Admin user accesses the setup portion of the Charge Anywhere application. If that user does not have access to view banking information it will cause the Charge Anywhere application to lose it's Default Bank Account setting.
1. Login to QuickBooks as the Admin User. The Setup screen should come up immediately. If not go to Charge Anywhere in the Company drop down menu, and choose Setup.
2. When the Setup screen loads click on the tab for Default Information
3. Make sure the Customer Name, Bank Account, Accounts Receivable, and Credit Memo Item fields are all filled in. Press OK to save the changes
4. The Admin User can now log out and a regular user will be able to use the Charge Anywhere application again