Difference between revisions of "Device is not PIN capable"

Revision as of 09:30, 21 March 2017

Account is not able to accept a Pin Debit Transaction

This message will appear if your Processing account is not able to accept Pin Debit transactions. The Miura will not have the proper key injected in order to process this type of transaction. You will need to retry the sale selecting the Credit option from the sale menu instead of choosing Debit

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 [[File:Pin Entry Failed.png|thumb|right|200px|Account is not able to accept a Pin Debit Transaction]]
-This message will appear under two circumstances.
-'''1''' If you are trying to select the Debit prompt from the Sale screen while you are using either the Unimag or Walker Audiojack Readers
+This message will appear if your Processing account is not able to accept Pin Debit transactions. The Miura will not have the proper key injected in order to process this type of transaction. You will need to retry the sale selecting the Credit option from the sale menu instead of choosing Debit
-'''2''' If you are using the Miura device to accept a Pin Debit Transaction and your processor is not able to accept a Debit transaction.
-The only fix for this message is to run the transaction as a Credit transaction, not Debit