Difference between revisions of "CHARGE Anywhere Not Displaying"

From KB
Jump to: navigation, search
Line 20: Line 20:
  
 
'''3.''' Right click on your Quickbooks icon and choose the option "Run as Administrator" Log in as the Quickbooks Administrator and you should now see the Charge Anywhere located in your Company drop down menu
 
'''3.''' Right click on your Quickbooks icon and choose the option "Run as Administrator" Log in as the Quickbooks Administrator and you should now see the Charge Anywhere located in your Company drop down menu
 +
 +
Quickbooks 2018 has introduced an issue for Third Party Applications. If you recently upgraded to Quickbooks 2018 you may not see the Charge Anywhere in your company dropdown.
 +
 +
  
  
 
If you have any questions or if the above steps did not work, please contact us at 800-211-1256 option 1 for Tech Support
 
If you have any questions or if the above steps did not work, please contact us at 800-211-1256 option 1 for Tech Support

Revision as of 09:51, 6 June 2018

If Charge Anywhere is not showing up in your Quickbooks Company Dropdown it means you will need to run the Quickbooks program as a Windows administrator. You can resolve this with the following steps.


1. In order to make sure the Quickbooks application has completely stopped press Ctrl + Alt + Delete on your keyboard. When presented with a list of options choose "Start Task Manager"

  • For Windows 7: click on the Processes tab and look for the Quickbooks process QBW32.exe click on this process and select End Process
  • For Windows 8 and Windows 10: look for the Quickbooks process Quickbooks(32bit) click on this process and select End Process



2. With the Quickbooks application closed look for the application in your Task Manager Charge Anywhere Wrapper. Click on this process and select End Process.


3. Right click on your Quickbooks icon and choose the option "Run as Administrator" Log in as the Quickbooks Administrator and you should now see the Charge Anywhere located in your Company drop down menu

Quickbooks 2018 has introduced an issue for Third Party Applications. If you recently upgraded to Quickbooks 2018 you may not see the Charge Anywhere in your company dropdown.



If you have any questions or if the above steps did not work, please contact us at 800-211-1256 option 1 for Tech Support