Difference between revisions of "W415"
From KB
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'''Your security questions have not been set. If you are unable to log in, please have a user with manager permissions update your password.''' | '''Your security questions have not been set. If you are unable to log in, please have a user with manager permissions update your password.''' | ||
| − | This error will occur if a new user tries the Forgot Password option before setting up security questions. The password for the user was created along with the username. If that password is unrecoverable, a user with "Edit User" permissions will need to update the password | + | This error will occur if a new user tries the Forgot Password option before setting up security questions. The password for the user was created along with the username. If that password is unrecoverable, a user with "Edit User" permissions will need to update the password: |
:'''1.''' [http://kb.chargeanywhere.com/index.php/File:CAFWmenu.png Right click the CHARGE Anywhere for Windows icon in the notification section of your taskbar]to view the CAFW menu. Select User Management | :'''1.''' [http://kb.chargeanywhere.com/index.php/File:CAFWmenu.png Right click the CHARGE Anywhere for Windows icon in the notification section of your taskbar]to view the CAFW menu. Select User Management | ||
| − | :'''2.''' | + | :'''2.''' Select the username and click Edit User. Change the password and confirm it. |
Revision as of 04:47, 17 May 2012
Your security questions have not been set. If you are unable to log in, please have a user with manager permissions update your password.
This error will occur if a new user tries the Forgot Password option before setting up security questions. The password for the user was created along with the username. If that password is unrecoverable, a user with "Edit User" permissions will need to update the password:
- 1. Right click the CHARGE Anywhere for Windows icon in the notification section of your taskbarto view the CAFW menu. Select User Management
- 2. Select the username and click Edit User. Change the password and confirm it.
