Difference between revisions of "Please enter requested information in Setup"

Latest revision as of 09:06, 1 September 2022

"Please enter requested information in Setup" is an error that typically occurs when a Non Admin user accesses the setup portion of the Charge Anywhere application. If that user does not have access to view banking information it will cause the Charge Anywhere application to lose it's Default Bank Account setting.

1. Login to QuickBooks as the Admin User. The Setup screen should come up immediately. If not go to Company > Charge Anywhere, and choose Setup from the menu.

2. Click "OK" to the Warning pop-up.

3. When the Setup screen loads click on the tab for Default Information.

4. Make sure the Customer Name, Bank Account, Accounts Receivable, and Credit Memo Item fields are all filled in. Press OK at the bottom to save the changes made.

5. The Admin User can now log out and a regular user will be able to use the Charge Anywhere application again.

@@ Line 1: / Line 1: @@
-[[File:Please Enter Setup.PNG|thumb|right|540px]]
-Please enter requested information in Setup is an error that typically occurs when a '''Non Admin''' user accesses the setup portion of the Charge Anywhere application. If that user does not have access to view banking information it will cause the Charge Anywhere application to lose it's '''Default Bank Account''' setting.
+"Please enter requested information in Setup" is an error that typically occurs when a '''Non Admin''' user accesses the setup portion of the Charge Anywhere application. If that user does not have access to view banking information it will cause the Charge Anywhere application to lose it's '''Default Bank Account''' setting.
-'''1.''' Login to QuickBooks as the Admin User. The Setup screen should come up immediately. If not go to Charge Anywhere in the Company drop down menu, and choose Setup.
+[[File:Please Enter Setup.PNG|thumb|center|540px]]
-'''2.''' When the Setup screen loads click on the tab for '''Default Information'''
+'''1.''' Login to QuickBooks as the Admin User. The Setup screen should come up immediately. If not go to Company > Charge Anywhere, and choose Setup from the menu.
-'''3.''' Make sure the '''Customer Name''', '''Bank Account''', '''Accounts Receivable''', and '''Credit Memo Item''' fields are all filled in. Press OK to save the changes
+'''2.''' Click "'''OK'''" to the Warning pop-up.
-[[File:Missing Bank.PNG|thumb|right|270px]]
+'''3.''' When the Setup screen loads click on the tab for '''Default Information'''.
-'''4.''' The Admin User can now log out and a regular user will be able to use the Charge Anywhere application again
+'''4.''' Make sure the '''Customer Name''', '''Bank Account''', '''Accounts Receivable''', and '''Credit Memo Item''' fields are all filled in. Press OK at the bottom to save the changes made.
+'''5.''' The Admin User can now log out and a regular user will be able to use the Charge Anywhere application again.
+[[File:Missing Bank.PNG|thumb|center|350px]]