Android

Welcome to the CHARGE Anywhere® for Android® Knowledge Base! Navigate through this page to discover everything you need to know about CHARGE Anywhere® for Android®.

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Overview

CHARGE Anywhere®'s Mobile Payment App gives merchants the ability to process transactions securely from their smartphone or tablet. It also offers the ability to accept multiple tender types: Credit, Cash, Check, Gift/loyalty, and ACH/eCheck. A Credit Card Merchant Account and ACH Merchant Account is required to process credit card payments and ACH transactions respectively. CHARGE Anywhere does not provide Merchant Accounts but is compatible with all major Payment Processors in the US & Canada.

System Requirements: Android OS 2.0 or higher; Internet Connectivity is required to transmit transaction data

Supported Peripherals: See Peripheral Help

Features: Online Transaction Manager & Virtual Terminal, Electronic Signature Capture, Record of transaction location (GPS), Offline Mode (Store and Forward), AVS & CVV2, Level 1 & Level 2 Purchase Cards

Add On Features: Bill Presentment; Recurring Database;

*Also Available For: BlackBerry, Apple iOS, J2ME, and Windows Mobile

Getting Started

1. Download the CHARGE Anywhere Payment App from the Google Play Store.

• You can click the following link to obtain the download - https://www.chargeanywhere.com/Downloads/android.html
• or go to the Play Store from your phone/tablet and search for CHARGE Anywhere.

2. Enter the Software License Key and Phone Number provided in your CHARGE Anywhere Welcome Email or Text Message.

3. Create a password and sign in with the default username, Owner

4. To configure a peripheral card reader and/or printer, see Peripheral Help.

Swipe Card for QuickSale

If you have a peripheral card reader configured in our app, a QuickSale (Credit Sale) can quickly be initiated from the main screen by swiping a credit card. For help setting up a peripheral card reader, see Peripheral Help.

Transactions

The Transactions menu will display a list of all tender types. The table below includes a description and instructions to process a transaction for a specific tender type.

Reports

Reports will provide real time totals of transactions run within your Mobile Payment App today. Click Report Options to narrow your results by transaction type, card type, report type, and Clerk #.

Logs

The Logs hold lists of transactions previously entered into the app. The table below describes the information held in each log and the actions that can be performed by a user.

Log Type	Description
Current Day Logs	Displays approved transactions run within the current day. Click a transaction to view the transaction details. Void - While viewing a transaction's details, press the menu button on your Android phone/tablet for the option to void. Reprint Receipt - While viewing a transaction's details, press the menu button on your Android phone/tablet for options to print Merchant Copy or Customer Copy. A peripheral printer must be configured in order for this option to appear.
Archives	There are three archives. After every day, transactions are transferred from Current Day Logs to Archive 1, then Archive 2, then Archive 3, and finally removed from the app's memory. Any transaction record after this will need to be accessed via the online Transaction Manager. Click a transaction within the Archives to view the transaction details.
Offline Transactions	When transactions are entered into the Mobile Payment App while in an Offline Mode, those transactions are stored within this log. Click any transaction to view the transaction details. When Offline Mode has been disabled, you have the ability to send those transactions for live approval. Send All - If Offline Mode has been disabled, click the menu button on your Android phone/tablet to receive an option to Send All transactions for live approval. The app will send all Offline Transactions and display the number approved, declined, and failed. If the transaction failed to transmit it will be stored in Failed Offline Transactions. Void or Send Individual Transaction - While viewing the transaction details, click the menu button on your Android phone/tablet for options to Void or Send Transaction. Void will remove the transaction from Offline logs so that it cannot be uploaded for approval. Send Transaction will only be visible if Offline Mode has been disabled.
Failed Offline Transactions	Stores transactions that failed to upload from Offline Transactions Log. Ensure that Offline Mode is disabled and that you have sufficient data coverage before attempting to resend. Click your menu button for the option to 'Resend Failed'.
Auth Only Transactions	All Auth Only transactions that were processed through the Mobile Payment App will be located within this log. Click a transaction to view the transaction details. Capture All (Force) - Click the menu button on your Android phone/tablet to receive an option to Capture All. The app will send all Auth Only transactions and display the number approved, declined, and failed. Capture Transaction or Delete Transaction - While viewing the transaction details, click the menu button on your Android phone/tablet for options to Capture Transaction or Delete Transaction.

Config

The Config menu holds various options that control the default behaviour of the mobile payment. It includes Feature Options, Setup, Security, Support and Maintenance.