CVV2 Mismatch

CVV2 Mismatch is an error message you may receive when processing a transaction. You will typically get this message if the security code you enter from the back of the card does not match the banks records. If you did not enter a CVV code and receive this message it means the processor is requiring a CVV code to be entered. You can turn on the option to enter the code with the following steps.

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  1. In the application choose Config

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  2. Choose Security

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  3. Choose Fraud Control

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  4. Find the CVV option and change it to Ask if Manual

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  5. On the Sale screen you will now see the CVV prompt when you are keying in a transaction