Difference between revisions of "Confirm Your Identity"

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<center><u>'''Screen Notes'''</u></center>
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<center><u>'''Additional Notes'''</u></center>
  
 
'''2. Get Security Code''' - A Security Code provides further protection because it can only be obtained through the email address on file, your merchant service provider, or a CHARGE Anywhere Customer Support Rep
 
'''2. Get Security Code''' - A Security Code provides further protection because it can only be obtained through the email address on file, your merchant service provider, or a CHARGE Anywhere Customer Support Rep

Revision as of 14:40, 9 August 2012

To better serve and protect our customers, a new user will need to undergo a quick security procedure. This security procedure also applies if an existing user logs into Transaction Manager from a new computer for the first time.


Additional Notes

2. Get Security Code - A Security Code provides further protection because it can only be obtained through the email address on file, your merchant service provider, or a CHARGE Anywhere Customer Support Rep

  • Do not click Get Security Code more than once. Only one security code is valid at a time. Therefore, clicking Get Security Code more than once will invalidate the first Security Code sent.
  • A Security Code will expire in 15 minutes.
  • A Security Code can only be used once.


4. Security Profile - The Security Profile will be used to verify your identity if you forget your password.