Difference between revisions of "Confirm Your Identity"

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To better serve and protect our customers, a new user will need to undergo a quick security procedure. This security procedure also applies if an existing user logs into Transaction Manager from a new computer for the first time.
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'''To better serve and protect our customers''', a new user will need to undergo a quick security procedure. This security procedure also applies if an existing user logs into Transaction Manager from a new computer for the first time.
  
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<gallery widths=150px heights=130px perrow=5>
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<gallery widths=150px heights=150px perrow=5>
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File:ConfirmYourIdentity.bmp| '''1.''' Click Next
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File:ConfirmIdentity.PNG| '''1.''' Click Next
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File:GetYourSecurityCode.bmp| '''2.''' Click Get Security Code to have a security code emailed to you.
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File:GetSecurityCode.PNG| '''2.''' Click Get Security Code to have a security code emailed to you.
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File:EnterYourSecurityCode.bmp| '''3.''' Enter the Security Code that was emailed to you. Click next.
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File:EnterSecurityCode.PNG| '''3.''' Enter the Security Code that was emailed to you. Click next.
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File:SecurityProfile.bmp| '''4.''' Complete your security profile and press submit.
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File:SecurityProfile.PNG| '''4.''' Complete your security profile and press submit.
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File:ReturnToHomeScreen.bmp| '''5.''' Return to Home Screen. Log into Transaction Manager.
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File:Complete.PNG| '''5.''' Return to Home Screen. Log into Transaction Manager.
 
</gallery>
 
</gallery>
  
  
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<center><u>'''Screen Notes'''</u></center>
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<center><u>'''Additional Notes'''</u></center>
  
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'''2. Get Security Code''' - A security code provides further protection because it can only be obtained through the email address on file, your merchant service provider, or a CHARGE Anywhere Customer Support Rep
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'''2. Get Security Code''' - A Security Code provides further protection because it can only be obtained through the email address on file, your merchant service provider, or a CHARGE Anywhere Customer Support Rep.
 
*Do not click Get Security Code more than once. Only one security code is valid at a time. Therefore, clicking Get Security Code more than once will invalidate the first Security Code sent.
 
*Do not click Get Security Code more than once. Only one security code is valid at a time. Therefore, clicking Get Security Code more than once will invalidate the first Security Code sent.
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*Your Security Code will expire in 15 minutes.
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*A Security Code will expire in 15 minutes.
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*Security Code can only be used once.
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*A Security Code can only be used once.
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'''4. Security Profile''' - The Security Profile will be used to verify your identity if you forget your password.
 
'''4. Security Profile''' - The Security Profile will be used to verify your identity if you forget your password.
  
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'''Password Policy'''
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*Login and Password can't be the same
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<div align="right">[http://kb.chargeanywhere.com/index.php/Transaction_Manager '''Back to Transaction Manager Help''']</div>
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*Password must be eight(8) characters long or more
 
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*Password cannot contain your User Name
 
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*Password must include at least one(1) number, one(1) lower case letter and one(1) upper case letter
 
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*Password cannot have letter or digit sequences greater than two(2) characters long
 
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J3dux12d is allowed (12) while J3dux012d is not allowed (123)
 
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*Password cannot use same character or digit more than twice (2)
 
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J3dux12d is allowed (d is repeated twice) while J3dudx12d is not allowed (d is repeated 3 times)
 
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*Password cannot be the same as any of the last four Passwords you've used
 

Latest revision as of 08:59, 9 July 2014

To better serve and protect our customers, a new user will need to undergo a quick security procedure. This security procedure also applies if an existing user logs into Transaction Manager from a new computer for the first time.

  • 1. Click Next

  • 2. Click Get Security Code to have a security code emailed to you.

  • 3. Enter the Security Code that was emailed to you. Click next.

  • 4. Complete your security profile and press submit.

  • 5. Return to Home Screen. Log into Transaction Manager.


Additional Notes

2. Get Security Code - A Security Code provides further protection because it can only be obtained through the email address on file, your merchant service provider, or a CHARGE Anywhere Customer Support Rep.

  • Do not click Get Security Code more than once. Only one security code is valid at a time. Therefore, clicking Get Security Code more than once will invalidate the first Security Code sent.
  • A Security Code will expire in 15 minutes.
  • A Security Code can only be used once.


4. Security Profile - The Security Profile will be used to verify your identity if you forget your password.


Retrieved from "https://kb.chargeanywhere.com/index.php?title=Confirm_Your_Identity&oldid=2987"