Difference between revisions of "Confirm Your Identity"
| Line 11: | Line 11: | ||
<center><u>'''Screen Notes'''</u></center> | <center><u>'''Screen Notes'''</u></center> | ||
| − | '''2. Get Security Code''' | + | '''2. Get Security Code''' - A security code provides further protection because it can only be obtained through the email address on file, your merchant service provider, or a CHARGE Anywhere Customer Support Rep |
*Do not click Get Security Code more than once. Only one security code is valid at a time. Therefore, clicking Get Security Code more than once will invalidate the first Security Code sent. | *Do not click Get Security Code more than once. Only one security code is valid at a time. Therefore, clicking Get Security Code more than once will invalidate the first Security Code sent. | ||
*Your Security Code will expire in 15 minutes. | *Your Security Code will expire in 15 minutes. | ||
*Security Code can only be used once. | *Security Code can only be used once. | ||
| + | |||
| + | '''4. Security Profile''' - The Security Profile will be used to verify your identity if you forget your password. | ||
| + | |||
| + | '''Password Policy''' | ||
| + | *Login and Password can't be the same | ||
| + | *Password must be eight(8) characters long or more | ||
| + | *Password cannot contain your User Name | ||
| + | *Password must include at least one(1) number, one(1) lower case letter and one(1) upper case letter | ||
| + | *Password cannot have letter or digit sequences greater than two(2) characters long | ||
| + | J3dux12d is allowed (12) while J3dux012d is not allowed (123) | ||
| + | *Password cannot use same character or digit more than twice (2) | ||
| + | J3dux12d is allowed (d is repeated twice) while J3dudx12d is not allowed (d is repeated 3 times) | ||
| + | *Password cannot be the same as any of the last four Passwords you've used | ||
Revision as of 12:20, 9 August 2012
To better serve and protect our customers, a new user will need to undergo a quick security procedure. This security procedure also applies if an existing user logs into Transaction Manager from a new computer for the first time.
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1. Click Next
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2. Click Get Security Code to have a security code emailed to you.
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3. Enter the Security Code that was emailed to you. Click next.
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4. Complete your security profile and press submit.
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5. Return to Home Screen. Log into Transaction Manager.
2. Get Security Code - A security code provides further protection because it can only be obtained through the email address on file, your merchant service provider, or a CHARGE Anywhere Customer Support Rep
- Do not click Get Security Code more than once. Only one security code is valid at a time. Therefore, clicking Get Security Code more than once will invalidate the first Security Code sent.
- Your Security Code will expire in 15 minutes.
- Security Code can only be used once.
4. Security Profile - The Security Profile will be used to verify your identity if you forget your password.
Password Policy
- Login and Password can't be the same
- Password must be eight(8) characters long or more
- Password cannot contain your User Name
- Password must include at least one(1) number, one(1) lower case letter and one(1) upper case letter
- Password cannot have letter or digit sequences greater than two(2) characters long
J3dux12d is allowed (12) while J3dux012d is not allowed (123)
- Password cannot use same character or digit more than twice (2)
J3dux12d is allowed (d is repeated twice) while J3dudx12d is not allowed (d is repeated 3 times)
- Password cannot be the same as any of the last four Passwords you've used