Difference between revisions of "Confirm Your Identity"
| Line 8: | Line 8: | ||
File:ReturnToHomeScreen.bmp| '''5.''' Return to Home Screen. Log into Transaction Manager. | File:ReturnToHomeScreen.bmp| '''5.''' Return to Home Screen. Log into Transaction Manager. | ||
</gallery> | </gallery> | ||
| + | |||
<center><u>'''Screen Notes'''</u></center> | <center><u>'''Screen Notes'''</u></center> | ||
Revision as of 12:20, 9 August 2012
To better serve and protect our customers, a new user will need to undergo a quick security procedure. This security procedure also applies if an existing user logs into Transaction Manager from a new computer for the first time.
- Error creating thumbnail: Image type not supported
1. Click Next
- Error creating thumbnail: Image type not supported
2. Click Get Security Code to have a security code emailed to you.
- Error creating thumbnail: Image type not supported
3. Enter the Security Code that was emailed to you. Click next.
- Error creating thumbnail: Image type not supported
4. Complete your security profile and press submit.
- Error creating thumbnail: Image type not supported
5. Return to Home Screen. Log into Transaction Manager.
2. Get Security Code - A security code provides further protection because it can only be obtained through the email address on file, your merchant service provider, or a CHARGE Anywhere Customer Support Rep
- Do not click Get Security Code more than once. Only one security code is valid at a time. Therefore, clicking Get Security Code more than once will invalidate the first Security Code sent.
- Your Security Code will expire in 15 minutes.
- Security Code can only be used once.
4. Security Profile - The Security Profile will be used to verify your identity if you forget your password.
Password Policy
- Login and Password can't be the same
- Password must be eight(8) characters long or more
- Password cannot contain your User Name
- Password must include at least one(1) number, one(1) lower case letter and one(1) upper case letter
- Password cannot have letter or digit sequences greater than two(2) characters long
J3dux12d is allowed (12) while J3dux012d is not allowed (123)
- Password cannot use same character or digit more than twice (2)
J3dux12d is allowed (d is repeated twice) while J3dudx12d is not allowed (d is repeated 3 times)
- Password cannot be the same as any of the last four Passwords you've used