Difference between revisions of "Confirm Your Identity"

Revision as of 12:22, 9 August 2012

To better serve and protect our customers, a new user will need to undergo a quick security procedure. This security procedure also applies if an existing user logs into Transaction Manager from a new computer for the first time.

Error creating thumbnail: Image type not supported

1. Click Next
Error creating thumbnail: Image type not supported

2. Click Get Security Code to have a security code emailed to you.
Error creating thumbnail: Image type not supported

3. Enter the Security Code that was emailed to you. Click next.
Error creating thumbnail: Image type not supported

4. Complete your security profile and press submit.
Error creating thumbnail: Image type not supported

5. Return to Home Screen. Log into Transaction Manager.

Screen Notes

2. Get Security Code - A security code provides further protection because it can only be obtained through the email address on file, your merchant service provider, or a CHARGE Anywhere Customer Support Rep

Do not click Get Security Code more than once. Only one security code is valid at a time. Therefore, clicking Get Security Code more than once will invalidate the first Security Code sent.
Your Security Code will expire in 15 minutes.
Security Code can only be used once.

4. Security Profile - The Security Profile will be used to verify your identity if you forget your password.

@@ Line 19: / Line 19: @@
 '''4. Security Profile''' - The Security Profile will be used to verify your identity if you forget your password.
-<u>Password Policy</u>
-*Login and Password can't be the same
-*Password must be eight(8) characters long or more
-*Password cannot contain your User Name
-*Password must include at least one(1) number, one(1) lower case letter and one(1) upper case letter
-*Password cannot have letter or digit sequences greater than two(2) characters long
-J3dux12d is allowed (12) while J3dux012d is not allowed (123)
-*Password cannot use same character or digit more than twice (2)
-J3dux12d is allowed (d is repeated twice) while J3dudx12d is not allowed (d is repeated 3 times)
-*Password cannot be the same as any of the last four Passwords you've used