Transaction Manager

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Revision as of 07:14, 11 August 2012 by Adaley (talk | contribs) (Credit Card)
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Welcome to the ComsGate® Transaction Manager Knowledge Base!
Navigate through this page to discover everything you need to know about Transaction Manager.
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Getting Started

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Confirm Your Identity

1. Go to Transaction Manager and enter your username and password.

  • The username for Transaction Manager is included in your activation email. The password is sent in a seperate email for security purposes.


2. Confirm Your Identity - To better serve and protect our customers, a new user will need to undergo a quick security procedure.


3. Log in with your username and newly created password.

Processing Transactions

Credit Card

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To process a credit card transaction, click Virtual Terminal from the menu bar at the top of the screen. Then select Web Terminal.

Required Fields

1. Transaction type: Sale (default), Return, Force, or Auth Only. {learn more about transaction types}

2. Card # and Expiration Date

  • To swipe, click the option that reads "Click Here To Swipe Card". A new "Swipe Card Now" screen will appear ready for your swipe.
  • If keying card information, do not include dashes, spaces or symbols. Exp Date must be formatted MMYY.

3. Amount: Enter the amount of the transactiom.

Optional Fields

ACH

Prepaid / Gift Card