Transaction Manager

From KB
Revision as of 10:35, 24 September 2012 by Adaley (talk | contribs) (Processing Transactions)
Jump to: navigation, search
Welcome to the ComsGate® Transaction Manager Knowledge Base!
Navigate through this page to discover everything you need to know about Transaction Manager.
Error creating thumbnail: Image type not supported

Getting Started

1. Go to the online Transaction Manager and enter your username and password. The username for Transaction Manager is included in your activation email. The password is sent in a seperate email for security purposes.

2. Confirm Your Identity - To better serve and protect our customers, a new user will need to undergo a quick security procedure.

3. Log in with your username and newly created password.

Processing Transactions

Credit Card

Error creating thumbnail: Image type not supported
Web Terminal - Credit Card

1. To process a credit card transaction, click Virtual Terminal from the menu bar at the top of the screen. Then select Web Terminal.

2. Select the appropriate transaction type, enter all transaction data, and press Process Transaction.

  • To swipe, click the option that reads "Click Here To Swipe Card". A new "Swipe Card Now" screen will appear ready for your swipe. *Optimized for Internet Explorer and Safari browsers.
  • If keying card info, do not include dashes, spaces or symbols. Exp Date must be formatted MMYY.

3. The response will display on the screen. If approved, you will be able to print or email the receipt. *Display Receipt must be selected in My Account > Preferences.

Click here for more info on processing Credit Card transactions


ACH

Error creating thumbnail: Image type not supported
Web Terminal - ACH

1. To process an ACH transaction, click Virtual Terminal from the menu bar at the top of the screen. Then select Web Terminal and click the ACH tab.

2. Select the appropriate transaction type, enter all transaction data, and press Process Transaction.

3. The response will display on the screen.

Click here for more info on processing ACH transactions





Prepaid / Gift Card

File:WebTerminalGift.bmp
Web Terminal - Prepaid/GiftCard

1. To process an ACH transaction, click Virtual Terminal from the menu bar at the top of the screen. Then select Web Terminal and click the ACH tab.

2. Select the appropriate transaction type, enter all transaction data, and press Process Transaction.

3. The response will display on the screen.

Click here for more info on processing Prepaid / Gift Cards in Web Terminal





Batch Transactions