Transaction Manager

Welcome to the ComsGate^® Transaction Manager Knowledge Base! Navigate through this page to discover everything you need to know about Transaction Manager.

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Getting Started

1. Go to the online Transaction Manager and enter your username and password. The username for Transaction Manager is included in your activation email. The password is sent in a seperate email for security purposes.

2. Confirm Your Identity - To better serve and protect our customers, a new user will need to undergo a quick security procedure.

3. Log in with your username and newly created password.

Processing Transactions

Web Terminal - Process a credit, ACH or gift/prepaid transaction.

Batch Transactions - Process multiple credit card transactions at once by uploading a CSV file or comma delimited text file with transaction data.

Recurring Database - Schedule transactions to occur on a recurring basis.

Bill Presentment - Email bills directly to your customers and allow them to pay online.

Transaction Manager Menu Options

My Account

Preferences - Change the default behavior of your account

• Time Zone: Select your time zone so transaction records reflect your time. (GMT -5:00) Eastern Time is the default time zone."
• Search Time Default: Search criteria will default to 0:00 Military Time. This means that the search will default to the beginning of each day. Select any half hour increment to have the search default to another time.
• Start Page: By default, users will be taken to the Search Transactions page upon log in. To change this, select another start page.
• Default Device: If you have multiple devices on your account, the default device will be automatically selected when processing transactions.
• Display Receipt: Check this box to have receipts display on the screen after an approved transaction.

Processor Info - To change the processor information associated with each device:

1. Select Credit or ACH.

2. Select a device

3. Select the processor, industry type, and enter the merchant account values provided by your processor.

Please Note: You can only have one processor on your account, therefore changing a processor on one device will change the processor on all devices.

Merchant Profile - Verify or enter the details of your merchant profile. Fields marked with an asterisk (*) are required.