Transaction Manager
Getting Started
1. Go to the online Transaction Manager and enter your username and password. The username for Transaction Manager is included in your activation email. The password is sent in a seperate email for security purposes.
2. Confirm Your Identity - To better serve and protect our customers, a new user will need to undergo a quick security procedure.
3. Log in with your username and newly created password.
Processing Transactions
Web Terminal - Process a credit, ACH or gift/prepaid transaction.
Batch Transactions - Process multiple credit card transactions at once by uploading a CSV file or comma delimited text file with transaction data.
Recurring Database - Schedule transactions to occur on a recurring basis.
Bill Presentment - Email bills directly to your customers and allow them to pay online.
Transaction Manager Menu Options
View Merchant Info
My Account
Preferences - Change the default behavior of your account
- Time Zone: Select your time zone so transaction records reflect your time. (GMT -5:00) Eastern Time is the default time zone."
- Search Time Default: Search criteria will default to 0:00 Military Time. This means that the search will default to the beginning of each day. Select any half hour increment to have the search default to another time.
- Start Page: By default, users will be taken to the Search Transactions page upon log in. To change this, select another start page.
- Default Device: If you have multiple devices on your account, the default device will be automatically selected when processing transactions.
- Display Receipt: Check this box to have receipts display on the screen after an approved transaction.
Processor Info - To change the processor information associated with each device:
1. Select Credit or ACH.
2. Select a device.
3. Select the processor, industry type, and enter the merchant account values provided by your processor.
Please Note: You can only have one processor on your account, therefore changing a processor on one device will change the processor on all devices.
Merchant Profile - Verify or enter the details of your merchant profile. Fields marked with an asterisk (*) are required.
Totals
Click on totals to find total transaction amounts for the sales activity on your account. All totals for the selected search criteria will appear in the grid. Use the tabs at the top to select a tender type. (Credit Card, Prepaid / Gift Card, Cash)
Search Criteria - Use the search criteria to extend or narrow your search.
Export - Save the currently displayed totals to your computer as a text file with comma separated values.
Short Report - View your totals in a printable format.
Detail Report - View your totals and the transactions that comprise that total in a printable format.
Search Transactions
Search Transactions stores all your transactions for 2 years. Transaction records older than 2 years are available upon request. You may double click a transaction record for more details and options.
Services - Use the tabs at the top of the page to view transaction records for different tender types. (Credit Card, ACH, Prepaid / Gift Card, Cash, Check)
Search Criteria - Use the search criteria to expand or narrow the search results.
Export Setup - Select the data you would like exported and the order in which you would like the data exported.
Export Transactions - Save the currently displayed transactions to your computer as a text file with comma separated values.
View Transaction Summary - View your transactions records in a printable format.
*Click Here for more information on Search Transactions.
*Click Here for a list of transaction responses.
