Transaction Manager

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Welcome to the ComsGate® Transaction Manager Knowledge Base!
Navigate through this page to discover everything you need to know about Transaction Manager.
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Getting Started

1. Go to the online Transaction Manager and enter your username and password. The username for Transaction Manager is included in your activation email. The password is sent in a seperate email for security purposes.

2. Confirm Your Identity - To better serve and protect our customers, a new user will need to undergo a quick security procedure.

3. Log in with your username and newly created password.

Processing Transactions

Web Terminal - Process a credit, ACH or gift/prepaid transaction.

Batch Transactions - Process multiple credit card transactions at once by uploading a CSV file or comma delimited text file with transaction data.

Recurring Database - Schedule transactions to occur on a recurring basis.

Bill Presentment - Email bills directly to your customers and allow them to pay online.


Transaction Manager Menu Options

View Merchant Info

My Account

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Totals

Preferences - Change the default behavior of your account. Click Here for more info.

Processor Info - To change the processor information associated with each device:

1. Select Credit or ACH.

2. Select a device.

3. Select the processor, industry type, and enter the merchant account values provided by your processor.

Please Note: You can only have one processor on your account, therefore changing a processor on one device will change the processor on all devices.

Merchant Profile - Verify or enter the details of your merchant profile. Fields marked with an asterisk (*) are required.


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Totals

Totals

Click on totals to find total transaction amounts for the sales activity on your account. All totals for the selected search criteria will appear in the grid. Use the tabs at the top to select a tender type. (Credit Card, Prepaid / Gift Card, Cash)

Search Criteria - Use the search criteria to extend or narrow your search.

Actions

Export - Save the currently displayed totals to your computer as a text file with comma separated values.

Short Report - View your totals in a printable format.

Detail Report - View your totals and the transactions that comprise that total in a printable format.


Search Transactions

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Search Transactions

Search Transactions stores all your transactions for 2 years. Transaction records older than 2 years are available upon request. You may double click a transaction record for more details and options. Use the tabs at the top of the page to view transaction records for different tender types: Credit Card, ACH, Prepaid / Gift Card, Cash or Check. Use the search criteria to expand or narrow the search results.

Actions

Export Setup - Select the data you would like exported and the order in which you would like the data exported.

Export Transactions - Save the currently displayed transactions to your computer as a text file with comma separated values.

View Transaction Summary - View your transactions records in a printable format.

Click Here for more information on Search Transactions.

Click Here for a list of transaction responses.

Virtual Terminal

Virtual Terminal allows you to process transactions in Transaction Manager in a variety of ways.

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Web Terminal - Credit Card
Web Terminal Options

Web Terminal - Process a credit, ACH or gift/prepaid transaction.

Web Terminal Settings - Set processing options on your devices

Customer Database - Store billing and shipping information for your customers. Your customers can be selected in Web Terminal to populate the appropriate fields for transaction processing.

Auth Only Database - Stores your pending auth only transactions for quick capture

Batch Transactions - Process multiple credit card transactions at once by uploading a CSV file or comma delimited text file with transaction data

Recurring Database - Schedule transactions to occur on a recurring basis

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Payment Form Preview
Payment Forms

Payment Form Setup - Define the fields that are included and required in your payment forms

Payment Form Options - Customize the look of your payment forms

Payment Form Preview - View your payment form with the current options and settings

Payment Form Processing Data - View the secure key for your payment form

Payment Form Code Generator - Generates HTML code that can be used for a payment form

Universal Shopping Cart - Convert your existing shopping cart to process through CHARGE Anywhere



Shopping Cart

Shopping Cart Setup

Shopping Cart Catalog

Shopping Cart Preview

View Orders

Bill Presentment

Bill Presentment Setup

Preview Bill Presentment Form

Send Invoice to Customer

View Bill Presentments

Cashiering

User Management

Settlements

Logout